Hotel Neel Mahal

1. Reservations and Bookings

All reservations made through our website, over the phone, or in person are subject to availability. Prices may vary based on demand, seasons, or promotional periods.

2. Check-In and Check-Out

Check-in time: 12 PM
Check-out time: 10 AM

Early check-in and late check-out requests are subject to availability and may incur additional charges.

3. Room Policies

Guests are responsible for any damages caused to the room during their stay. Pets and smoking policies are as follows:

4. Cancellations and Modifications

a) Standard Rates

Guests can cancel their reservation for free up to 15 days before check-in.

Cancellations made within the 15 days of check-in will incur a cancellation fee equivalent to paid up or advance deposit amount. No-shows will be charged the full cost of the stay.

b) Non-Refundable Rates

Non-refundable bookings cannot be canceled or modified. The full booking amount will be charged in case of cancellation or no-show.

c) Modifications

Reservation modifications are subject to availability and may incur additional charges, especially if within the cancellation period of the original booking.

5. Refund Policy

a) Refund Eligibility

Refunds are issued in the following cases:

b) Refund Process

Refunds will be processed within 7 days and returned to the original payment method used during booking. Processing times may vary based on the payment provider.

c) Non-Refundable Rates

Refunds are not available for non-refundable rate bookings under any circumstances.

d) Early Departures

No refunds will be provided for early departures once the stay has commenced.

6. Payment Terms

Payments can be made by credit card, debit card, net banking, UPI or other accepted methods. The hotel reserves the right to pre-authorize your credit card prior to your arrival.

7. Force Majeure

We will not be held responsible for any failure to provide services due to unforeseen circumstances beyond our control (e.g., natural disasters, pandemics). In such cases, refunds may not be guaranteed.

8. Liability

The hotel is not liable for any personal injury, loss, or damage to guests' belongings unless caused by the hotel's negligence. Guests are encouraged to store valuables in a secure location.

9. Guest Responsibilities

Guests are expected to behave in a manner that does not disturb others. The hotel reserves the right to terminate a stay without refund if guests fail to adhere to hotel policies.

10. Dispute Resolution

In the event of a dispute, both parties agree to make reasonable efforts to resolve the matter amicably. Legal claims will be governed by the laws of Rajasthan State, Jurisdiction Jodhpur.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated Terms will apply to all bookings made after the changes are posted on our website.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Hotel Neel Mahal - Heritage Haveli
Email: hotelneelmahal@gmail.com
Phone: +91 70144 70780
Address: Singh Pole Marg, Navchowkiya, Sodagaran Mohalla, Jodhpur, Rajasthan 342001

Privacy Policy

Effective Date: October 1st, 2024

Last Updated: October 1st, 2024

At Neel Mahal Heritage Haveli - Hotel, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you interact with our website and services.

1. Information We Collect

We collect different types of personal information depending on your interaction with our services:

2. How We Use Your Information

We use your data to:

3. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies help us track usage patterns and user preferences. You can manage your cookie settings through your browser. Note that disabling cookies may affect website functionality.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

5. Data Security

We employ appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not directed toward children under the age of 16, and we do not knowingly collect personal information from them. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

about

Neel Mahal Hotel

Heritage Charm with Contemporary Comfort

Nestled in the heart of Jodhpur, Neel Mahal Boutique Heritage Hotel is a perfect fusion of heritage-legacy and contemporary elegance. Originally a noble residence, this carefully restored haveli invites you to experience the splendor of Rajasthan’s rich history while enjoying modern-day comforts. With its grand architecture, intricately carved interiors, and traditional hospitality, every corner of our hotel tells a story of history and heritage.

From intimate dining experiences featuring traditional Rajasthani cuisine to stunning views of the majestic Mehrangarh Fort, we offer an immersive stay that goes beyond the ordinary. Whether you're here for a romantic getaway, a cultural exploration, or simply to unwind in a traditional setting, Neel Mahal Boutique Heritage Hotel is your gateway to the timeless beauty and opulence of Jodhpur.